What to Say When Someone Says ‘Sorry for Your Loss'

Losing someone you love is one of the hardest things you’ll ever face. And while people mean well, there’s no perfect thing to say, or to hear, during this time. You might find yourself surrounded by messages, texts, and in-person condolences, often with the same phrase: “I’m sorry for your loss.”

It can be hard to know what to say in return. This guide offers thoughtful responses for different situations, whether you’re at a funeral, reading a text, or navigating messages on social media. 

Why Is It So Hard to Respond?

• Grief is exhausting. You’re likely emotionally and physically depleted, especially if the loss followed an extended illness or came suddenly.
• You may feel overwhelmed. Brain fog and emotional overload are common, making conversations difficult.
• You don’t always know what to say. It’s OK to keep it simple. A response doesn’t have to be profound or lengthy – just sincere.

What to Say In-Person 

When someone offers condolences at a service or during a visit, here are some kind and simple replies:

• “Thank you.”
• “Thank you for coming.”
• “I appreciate that.”
• “I was lucky to share my life with them.”
• “My [dad] thought highly of you.”
• “Thank you. It’s been a tough six months.”
• “I’m glad [he and Mom] are together again.”
• “Thanks. I wish I had done more when your [mom] died – I understand now.”
• “Thank you. Did I ever tell you the story about my [grandma]?”

These short replies acknowledge the person’s kindness while giving you room to say more, depending on how you feel in the moment. Responses with a bracket can be customized. 

What to Say in a Text Message 

Texts can be easier to respond to on your own time. Consider these options:

• “Thank you. Here are the service details ...”
• “Thank you for all your support during these difficult months.”
• “Thank you. It’s been a very difficult few days.”
• “Thank you. I know they’re in a better place now.”
• “Thanks for reaching out. I’ll talk with you soon.”
• “Thanks for being a great friend! I love you.”
• “I need some help – could you pick my uncle up from the airport?”
• “Thanks. [Dad] wanted to be cremated and have his ashes spread on the farm.”
• “Thank you. I’m so grateful my whole family was there at the end.”

What to Say on Social Media

You might receive dozens of comments or DMs on your Facebook, Instagram, and other social media accounts. You can reply to everyone in a general post or respond individually with messages like:

• “Thank you for your kind words.”
• “It’s comforting to know I can turn to you right now.”
• “I appreciate your message.”
• “I know this is difficult for you, too.”
• “Thank you for your prayers.”
• “I’ll share the funeral details as soon as they’re available.”
• “Thanks. This Bible verse has comforted me: Revelation 21:4.”
• “My [mom] is singing with the angels today.”
• “I saw you called. I’m not ready to talk yet, but I’ll reach out soon.”

What to Say to Online Memorial Page Condolences

You can create a free online obituary to share details about the funeral or memories about your loved one. 

If you’re using a memorial website to share memories or funeral details, here are some general replies:

• “Thank you to everyone who left kind messages. Your words help more than you know.”
• “Thanks for sharing that memory. It means a lot to us.”
• “We’re grateful for your support and hope to see you at the memorial if you can come.”

What to Say to Workplace Condolences

Your response to coworkers, clients, or professional contacts should be more formal. Use the following verbatim or adapt to your use:

• “I appreciate your kind words. I’ll return to work on the [25th].”
• “Thank you and thanks for taking care of things in my absence.”
• “I appreciate your understanding. Right now, I need to focus on my family.”
• “I’ll follow up with HR and let you know my return date.”
• “Thanks, I’m thankful to work with such a caring team.”

Finding the Right Words

You don’t have to say a lot. Grief is heavy enough without feeling pressure to comfort others. A simple thank-you, a story, or an honest expression of how you’re doing is enough. Choose what feels right in the moment, and give yourself grace – you’re doing your best.

We're here to offer you a little more support. Our helpful resources include suggestions on creating thank you cards after the funeral, preparing a eulogy, and crafting an online obituary to honor your loved one’s life.

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